Fluid Consulting eBulletin Issue 10

DO LOCATE YOUR LOCAL PROVIDER
Call 0207 4671900 or visit
www.investorsinpeople.co.uk

DON’T FORGET TO UPDATE THINGS
Make sure that your business plan, appraisals and training records are up to date.

DO MEASURE EFFECTIVENESS OF LEARNING & DEVELOPMENT ACTIVITIES
Monitor the performance of individuals through increased sales, improved customer service, reduced absenteeism and lateness.

DON’T BE COMPLACENT
Initiate a policy of continuous improvement and regular monitoring/review.

DO OBTAIN BUY-IN FROM EMPLOYEES
Communicate regularly, listen to their concerns and take their opinions on board.

DON’T TAKE EVERYTHING AT FACE VALUE
Dig deeper through one-on-one conversations rather than solely relying on information obtained from the latest employee satisfaction survey. Consider contacting valued employees who resigned to find out their real reasons for leaving rather than the answers provided at their exit interview.

DO INCLUDE IIP IN CHANGE MANAGEMENT
CBI research undertaken last year determined that “Investors in People is a particularly useful framework for organisations undergoing significant or rapid change.”

DON’T SKIP ON PLANNING
The current economic downturn won’t be here for ever; use the quieter period to reflect and plan for the future.

DO TAKE REFERENCES
Find out who your local provider has worked with and identify their strengths and weaknesses.

DON’T USE THE RECESSION AS AN EXCUSE
The new IIP approach focuses on six business issues, which nearly every organisation could benefit from:

Managing change;
Increasing efficiency;
Maximising profitability;
Increasing sales;
Improving productivity;
Strategic leadership.


	Earlier this year the Confederation of British Industry (CBI) published a report entitled Emerging stronger - the value of education and skills in turbulent times.


	Return to work after the holiday season traditionally coincides with an increase in pagination of the jobs/careers section of newspapers and magazines. Even in a recession this trend is likely to continue...